Air Canada in Dorval, QC is seeking an Analyst - File Process and Transformation - Customer Support (Temporary) to lead end-to-end governance and performance tracking of customer support process initiatives. The role demands coordinating cross-functional teams, maintaining a unified roadmap, and producing executive-ready artifacts while ensuring readiness and adherence to governance standards.
Occasional travel may be required.
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📌 Customer Support Process & Transformation Analyst (Quebec City)
🏢 Air Canada
📍 Quebec City
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