Join Roots as a Retail Team Lead at South Centre Mall, Calgary. Lead a dynamic sales team, ensuring exceptional customer experiences and operational excellence while fostering a culture of collaboration.
In this pivotal role, you will serve as a vital link between the leadership team and sales associates. With over one year of retail apparel experience, you will guide your team to achieve sales targets, maintain high standards of customer service, and support store operations. You will also play an essential role in training new associates and creating a positive work environment.
Key Responsibilities:
• Model customer-centric selling and build brand loyalty
• Assist in executing operational action plans
• Provide feedback on team and individual performance
• Coach associates on customer service fundamentals
• Perform opening and closing store procedures
Requirements:
• 1+ years in retail apparel, luxury experience preferred
• Proven team leadership and customer service skills
• Proficient in POS management and daily reporting
• Strong organizational and problem-solving abilities
• Availability for varied shifts, including weekends
Elevate your leadership and customer service skills with Roots in Calgary's vibrant retail setting.
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📌 Retail Team Lead at Roots (Alberta)
🏢 Roots
📍 Alberta