Enhance client relationships as a Client Service Representative at CIBC's Centre D’Achats Saint-Jerome. Use your financial services knowledge to support clients' banking needs with a focus on excellent service.
In this temporary full time role, you'll empower clients by assisting with transactions and connecting them to relevant teams. You will work in a busy banking center, providing essential support as clients strive for their financial goals. Flexibility for evening and weekend shifts is required, as is the ability to operate at multiple locations.
Key Responsibilities:
• Assist clients with managing their banking accounts
• Provide meaningful engagement through client interactions
• Solve client issues through active listening
• Introduce clients to mobile banking applications
• Collaborate with team members to enhance solutions
Requirements:
• Strong interpersonal communication skills
• Knowledge of financial products and services
• High digital literacy for banking platforms
• Problem-solving skills to improve client experience
• Flexibility to work evening and weekend shifts
Be the trusted face of CIBC, empowering clients with every interaction.
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📌 Client Service Representative at CIBC (Quebec City)
🏢 CIBC
📍 Quebec City
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