National in scope, People Corporation offers Canada-wide consulting services with a local focus. Through our bold and innovative benefit strategies, our team provides valuable insight, working to select, design and administer a customized and advanced suite of services that provide a competitive advantage in attracting and retaining top talent.

People Corporation continues to grow, and we are looking for a team player to join our Group Solutions team in Alberta. You will be joining a team of professionals with a broad range of skills and expertise to provide our clients with knowledgeable guidance, superior customer service and technical capabilities. If you are innovative, self-motivated, passionate, creative and enjoy working with a fast-paced team, this role may be the right fit for you.

The Client Support Coordinator will:

Developing clear and concise client materials, including presentations and employee communications

Communicating and collaborating effectively with team members, clients and insurance carrier partners to strategically support client and company goals and objectives

Managing and supporting the client onboarding process, including enrolments, communications and transitions to other carriers

Handling client inquiries and acting as a valuable liaison between clients and insurance carriers

Efficiently prioritizing tasks and adapting as needed, guided by their importance and urgency

Supporting a team of Account Managers and Managing Consultants across the region





Preparing correspondence by email and regular mail

Maintaining member communications, policies, text and other governance documents

Maintaining accurate and up-to-date client and prospect information within the EPIC CRM system

Performing EPIC CRM administration, including data entry, record maintenance, activity tracking, document management and ensuring data integrity

Supporting CRM-related processes and reporting, including maintaining client records, tracking follow-ups and assisting with information required for client management activities

Maintaining organized electronic and physical files and completing general administrative tasks

Performing other ad hoc client management and administrative duties as assigned

To be successful as a Client Support Coordinator with People Corporation, you will need:

Highly developed MS Office skills; an advanced level of PowerPoint is required

Experience with EPIC CRM or similar CRM systems is considered an asset

Client-focused with an unwavering commitment to service excellence

Solid communication skills, with excellent proficiency in English, both written and verbal

Strong organizational skills and ability to prioritize tasks and deadlines

Demonstrated capacity for independent work and proactive initiative, coupled with proficient time management skills to effectively prioritize prospect, client and internal commitments

Excellent problem-solving and troubleshooting skills

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📌 Client Support Coordinator (Alberta)
🏢 People
📍 Alberta