Become a crucial part of the team as a Data Analyst in Toronto, ON, with a hybrid work model. Leverage your ServiceNow expertise to optimize and ensure CMDB data quality.

This four-month contract role focuses on supporting the platform team in maintaining data integrity, automating processes, and enhancing ServiceNow modules. You will ensure compliance, participate in governance discussions, and resolve data quality issues efficiently. Strong communication skills and the ability to thrive independently are essential.

Key Responsibilities:
• Oversee optimization of ServiceNow CMDB and related modules
• Ensure CMDB health with 95% accuracy
• Align CMDB structure with Common Service Data Model
• Automate workflows for CI updates and certificate management
• Develop documentation and test plans for enhancements

Requirements:
• Mandatory ServiceNow CSA certification
• Bachelor's in computer science or related field
• Minimum 5 years experience with ServiceNow
• Proficient in configuring workflows and integrations
• Robust knowledge of ITIL processes

Apply your strong analytical skills to elevate ServiceNow's data management in Toronto.
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📌 Toronto Data Analyst - ServiceNow Focus (Ontario)
🏢 Raise
📍 Ontario