Job Title: Change Management Consultant Location: Toronto, Ontario Work Model: Onsite Duration: 6 months Extension: 1 Time Must Haves Demonstrated experience in leading large scale enterprise-level (multi-ministry) change initiatives.

Ability to develop and implement change strategies in multi-stakeholder environments, aligned with enterprise IT goals.

Ability to create and execute multi-year change roadmaps for the business stakeholders Experience developing communication plans and craft clear, compelling materials (e.g., decks, newsletters, FAQs) for diverse audience, including executive-level communications, able to present complex ideas clearly and persuasively.

Experience conducting workshops, briefings, and training sessions Description / Responsibilities / Skills Responsibilities Work with organizations, providing expertise, consultative advice, guidance and coaching to build knowledge of change management principles, methodologies, and tools Be an active and visible coach to support leaders, partners and stakeholders in their role as change champions Partner and work collaboratively with project managers, business analysts, process improvement specialists, and leadership to integrate change practices Leads stakeholder management, including identification and analysis of key stakeholders, and development of stakeholder engagement strategies Identify potential people side risks and anticipated points of resistance and develop plans to mitigate or address concerns Administer measurement systems to track adoption, utilization, and proficiency of individual changes General Skills Strong conflict management, interpersonal and communication skills (written and verbal) Experience with project management fundamentals and understanding of the lifecycle of a project Excellent active listening skills Robust analytical and decision-making abilities Desirable Skills Experience identifying and assessing change impacts to the organization''s business processes and technology solutions Experience coordinating efforts with other subject matter experts,



including communications specialists, training specialists, and human resource consultants Experience defining and measuring success metrics and monitor change progress to track adoption, utilization and proficiency Ability to influence others, at all levels within the organization, and move towards a common goal Deliverables Develop change management strategies, plans and framework Lead development of sponsor roadmaps, stakeholder assessments, training plans, and resistance management throughout project lifecycle Design and conduct change readiness assessments, evaluate results, and present findings to stakeholders Develop approach to embed/institutionalize change to sustain benefits, including knowledge transfer and performance management Build consensus among clients/partners and stakeholders on specific changes designed to better meet their needs Experience & Skill Set Requirements Change Management Strategy and Execution Expertise - 50% Experience supporting digital transformation, e.g., enterprise platform onboarding projects.

Proven success in driving adoption and minimizing resistance in complex environments Experience conducting stakeholder impact assessment and readiness evaluations Stakeholder Engagement and Communication Skills - 30% Strong facilitation and interpersonal skills Ability to build trust and consensus among diverse stakeholders including technical and non-technical audiences, e.g., ministries, clusters, and governance bodies.

Experience in developing and maintaining effective partnerships with leaders and stakeholders, gather organizational information, and provide strategic advice and coordination.

Governance, Performance Measures and OPS Context - 20% Experience supporting complex multi-organizational governance structure, and executive approval processes.

Experience developing KPIs and metrics to assess change effectiveness Ability to conduct post-implementation reviews and lessons learned for continuous improvement Familiarity with Ontario Public Service (OPS) or similar government environments, including understanding of regulatory compliance service delivery contexts.

📌 Change Management Consultant (Toronto)
🏢 Innosystech
📍 Toronto