Mental Health Substance Use Worker (Full Time Position) Job Category : Union
Requisition Number : MENTA001173
Posted : September 1, 2026
Full-Time
On-site
Rate : $30.75 CAD per hour
Locations Showing 1 location
Active Care Services - Kamloops Main office
Kamloops, BC V2C, CAN

Pay or shift range: $30.75 CAD to $35.29 CAD
The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.
Description Position Title Complex Care Worker
Classification: Complex Care Worker – Grid 13
Reports To: Program Manager
Wage: $30.75 - $35.29
Job Summary:
The Adult Mental Health and Substance Use Worker is responsible for working in collaboration with program clinical partner(s) to provide life skills and support services to adults who may experience one or more of the following: long-term homelessness, has been unable to maintain housing, substance use, brain injury, mental health disorders, justice involvement, and/or street entrenchment.
Qualifications: Education, Training & Experience
Diploma in Addictions, Mental Health, Social Services or Human Services
Two (2) years of recent related experience
Or an equivalent combination of education, training, and experience
Skills & Abilities:
Working knowledge of various mental health disorders, brain injuries, homelessness, and substance use
Knowledge, appreciation, awareness, and sensitivity of Indigenous history and culture.
A thorough knowledge of the complexities of working with diverse populations.
Has an awareness of own attitudes, beliefs, biases, and assumptions about others.
Ability to recognize and manage one’s own behaviours, moods, and impulses to create an inclusive, equitable and welcoming environment.
Ability to tolerate stress and deal with a wide range of medical, mental health,



behavioural and emotional challenges, and barriers.
Ability to work independently and as a member of a multi-disciplinary team.
Excellent decision-making, critical thinking and problem-solving skills when working independently and during a crisis.
Ability to maintain professional boundaries with both clients and colleagues
Key Responsibilities:
Working collaboratively with the clinical team to assess, develop and implement clinical treatment plans and safety plans.
Engaging participants using a trauma-informed, person-centred approach to support emotional, social, physical, and mental health growth and stability through individual Interactions and skill building, facilitation of group activities and meetings, conflict mediation and crisis intervention.
Work in collaboration with the clinical team to work within a harm-reduction model of care for participants which includes providing support and skill building for protected use and community survival skills.
Assist participants with personal care, which may include person(s) with diverse abilities, personal care associated with substance use, mental health, and long-term homelessness.
Respond to sudden changes and sometimes volatile behaviours that may be a result of mental health or substance use, using non-violent crisis intervention and trauma-informed de‑escalation strategies. This may also include overdoes responses.
Administer, store,



and dispose of medication; support participants to make and attend appointments which may include transportation; provide one-to‑one life skills support and training. Facilitate group activities, house meetings, and life skills groups
Work closely with the neighbours and community to ensure a positive experience for both participants and the community. This will include implementing boundaries with participants and their networks using a preventative, harm reduction and trauma‑informed approach to arising situations.
Ensure smooth operations of the home by performing operational duties including but not limited to housekeeping, shopping, inventory, minor house repairs and general overall maintenance.
Provide orientation, supervision, work direction, and feedback to volunteers and practicum students.
Complete all required client and organizational documentation clearly, concisely, and factually.
Training
You will participate in a comprehensive 11-day training program, followed by three (3) shadow shifts designed to fully prepare you to support youth and adults in a safe, effective, and productive environment. Throughout your tenure, you'll have opportunities for internal growth, advancement, and continued professional development through additional training and education offered internally and by third‑party providers.
Comprehensive Benefits Package – Effective after 90days of employment
100% employer‑paid health and dental coverage
Robust support for employee and Family wellness through Sparrow
Best in Class Pension Plan (2026 MPP) – Effective after 90days of employment
Employee contribution: 8.6%
Employer contribution: 9.31%
Your Total Compensation Packages also include
Union Membership
Continued Education Funding to support professional growth and career development, in accordance with organizational policy.

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📌 Mental Health Substance Use Worker (Full Time Position) (British Columbia)
🏢 Active Care Services
📍 British Columbia