We are seeking a Senior Business Systems Analyst to join our team and play a key role in shaping and delivering modern financial technology solutions. In this role, you will act as a strategic liaison between business stakeholders and technical teams ensuring that complex business needs are translated into well-defined, actionable requirements that drive delivery excellence. You will work closely with product owners, architects, developers, and QA teams in a rapid-paced, Agile environment to enable the successful delivery of scalable solutions.
Key Responsibilities Lead requirements analysis and documentation through well-defined user stories, acceptance criteria, and functional specifications
Own the end-to-end requirements lifecycle from initial discovery through to development handoff and post-deployment validation
Lead and facilitate stakeholder workshops, interviews, and working sessions to elicit, clarify, and validate business requirements
Create workflow, data flow, and state diagrams to capture business processes and system interactions
Collaborate with product owners, architects, and technical teams to translate business requirements into actionable technical tasks
Drive alignment across business and technical stakeholders, proactively challenging assumptions and resolving requirement conflicts
Facilitate backlog refinement, sprint planning, and prioritization to ensure alignment between business goals and delivery objectives
Identify project risks, gaps, and dependencies, ensuring proactive communication and resolution




Contribute to continuous improvement by recommending process enhancements and automation opportunities
Required Expertise 10+ years of experience as a Senior Business Systems Analyst or IT-focused Business Analyst, preferably within financial services, banking or payments domain
Established ability to analyze, document, and validate complex business requirements with strong attention to detail
Hands-on experience writing workflow, data flow, and state diagrams using standard modeling tools (e.g., Visio, Lucidchart, or equivalent)
Ability to interpret and collaborate on architecture diagrams, sequence diagrams, and system interaction maps
Proficiency with Agile methodologies, including backlog management, sprint planning, and prioritization
Strong understanding of APIs, integration patterns, and data schemas
Familiarity with collaboration and project lifecycle management tools such as Jira, Confluence, or Azure DevOps
Excellent communication skills with the ability to articulate technical concepts to non-technical stakeholders clearly and effectively
Strong analytical and problem-solving skills, with the ability to identify gaps and propose effective solutions




Preferred Expertise Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field
Experience with Canadian payment rails such as Interac, RTR/Real-Time Rail, ISO20022, EFT, or wire payments is a strong asset
Experience working in a consulting or professional services workplace is an asset
Familiarity with SQL or equivalent query tools to validate data and support analysis
Relevant certifications such as CBAP (Certified Business Analysis Professional), PMI-PBA (Professional in Business Analysis), or Agile BA are considered strong assets
About Level19 Level19 is a trusted technology partner to some of Canada’s leading financial institutions, delivering secure, scalable, and high-impact solutions. Since 2017, we’ve helped organizations modernize legacy systems, accelerate digital transformation, and build resilient, cloud-native platforms that support mission-critical operations.
Our team of former technology leaders, solution architects, and high-impact developers brings deep expertise in API-first design, microservices, and system integration—combined with a strong focus on security, automation, and software quality. With platforms processing over a billion financial transactions annually, Level19 continues to set the standard for innovation and reliability in the financial services industry.
*This recruitment process may use automated or artificial intelligence–based tools to assist with the screening of applications

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📌 Senior Business Systems Analyst (Ontario)
🏢 Level19
📍 Ontario