Take charge as a Sales Manager at Michaels in St. John's, NL. Drive sales performance and foster a vibrant customer-focused culture through effective leadership and team coaching.

In this critical role, you will lead sales operations at Michaels, ensuring compliance with standard operating procedures and high-quality service. Your leadership will inspire adherence to policies and consistently achieve key performance indicators. This position is vital for enhancing customer satisfaction through direct engagement and coaching of selling behaviors.

Key Responsibilities:
• Lead operations to ensure compliance with company programs
• Hold team accountable for store conditions and results
• Train team members through structured onboarding processes




• Champion loyalty programs to boost customer retention
• Oversee in-store events and assist with birthday party operations

Requirements:
• Minimum 3 years of retail leadership experience
• Ability to perform physical tasks, including lifting
• Strong skills in coaching and communication
• Knowledge of POS systems and customer service
• Flexible schedule including nights and weekends

Become an essential part of the Michaels team, leading through example while enhancing customer interactions and sales methods.
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📌 Retail Sales Manager Role St. John's (Newfoundland and Labrador)
🏢 Michaels Stores
📍 Newfoundland and Labrador