Bilingual Credit & Collections Analyst

Oakville(hybrid 1-2 days p/week in the office) $70,000 - $80,000 + Bonus Your Newpany

Our client is a globally recognized leader in technology, innovation, and sustainability, delivering solutions that help transform the way people live and work.

With a strongmitment to employee development, diversity, and continuous improvement, the organization offers a cooperative environment where individuals are empowered to grow their careers while contributing to meaningful projects that make a positive impact across industries andmunities.

Your New Role

As a Bilingual Credit & Collections Analyst (English/French), you will manage a portfolio of customer accounts while supporting the organization''s cash flow and credit risk management objectives.

Working within a dynamic shared services setting, you will collaborate with customers and internal stakeholders to resolve payment issues, assess credit risk, and drive collection performance.

Key responsibilities include: Managing an assigned portfolio of customer accounts to reduce overdue balances and improve cash flow.

Contacting customers regarding outstanding invoices, paymentmitments, disputes, deductions, and account reconciliations.

Conducting credit investigations and assessing customer creditworthiness.

Rmending credit limits, payment terms, and risk mitigation strategies.

Reviewing and releasing blocked orders while balancing customer needs and credit exposure.

Partnering with Sales, Customer Service, Operations, Billing, Cash Applications, and Project Management teams to resolve payment issues.

Preparing aging reports, collection forecasts, portfolio reviews, and management reporting.

Identifying opportunities for process improvement, automation, and operational efficiency.

Utilizing SAP, Excel,



and other business systems to support portfolio management and analysis.

This is a hybrid position based in Oakville, ON, requiring approximately 1-2 days per week in the office.

What You''ll Need to Succeed

To be considered for this role, you will have: Fluency in both English and French (written and verbal). 5+ years of experience in Credit & Collections, Accounts Receivable, or Credit Risk Management.

Experience supportingplex customer portfolios within a shared services environment.

Strong knowledge ofmercial collections practices, risk assessment, and customer account management.

Experience working with ERP systems, preferably SAP.

Strong analytical, problem-solving, and organizational skills.

Excellentmunication and stakeholder management abilities. A customer-focused approach with the ability to work independently in a fast-paced environment. A continuous improvement mindset with an eagerness to learn new technologies and processes.

Preferred qualifications include a University Degree or College Diploma, progress toward a Certified Credit Professional (CCP) designation, and experience supporting process improvement or automation initiatives.

What You''ll Get in Return Annual bonus opportunity of 10% - 18% 3% RSP matching program 3 weeks'' vacation 4 personal days Hybrid and flexible work environment Career progression and mentorship opportunities Employee discounts and recognition programs An inclusive and collaborative workplace culture The opportunity to work for an award-winning organizationmitted to innovation and sustainability What You Need to Do Now

If you meet all the requirements for this role, please apply quoting reference number: 1124923.

Thank you in advance for your interest.

This posting is for an existing vacancy with the organization. AI may be used to screen, assess or select applicants for the position. #LI-DNI #1124923 - Alistair Houghton

📌 Bilingual Credit & Collections Analyst (Oakville)
🏢 Hays
📍 Oakville