Lead cutting-edge digital service strategies as the Senior Manager of Enterprise Capabilities for the City of Vancouver. Your expertise will support service modernization across critical operations.
The Senior Manager role at the City of Vancouver demands a leader experienced in technology services with a focus on maximizing business value. With at least seven years in a relevant position, you’ll guide a multidisciplinary team in planning enterprise services that align with city goals. This role includes stakeholder engagement and the strategic application of emerging technologies.
Key Responsibilities:
• Provide leadership for enterprise service delivery and operational targets
• Direct product strategy ensuring alignment with business objectives
• Foster stakeholder collaboration to improve service efficiency
• Monitor customer service KPIs to enhance service delivery
• Lead project management and innovation team initiatives
Requirements:
• Bachelor’s degree in Computer Science or Business Administration
• Minimum seven years in a relevant TS role
• Experience in identity management and payment processing
• Proven track record in stakeholder collaboration
• Strong analytical and project management skills
Shape Vancouver's digital future with your leadership and technical insights.
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📌 Enterprise Capabilities Manager at City of Vancouver (British Columbia)
🏢 City of Vancouver
📍 British Columbia
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