Become a key part of our CSR team dedicated to making families feel welcome. This role involves problem-solving, greeting guests, and handling registrations with a positive attitude.

We're looking for energetic Customer Service Representatives who enjoy helping families and creating a warm workplace. You'll greet guests, give facility tours, book classes, and manage family accounts efficiently. Your role will require a strong service orientation and the ability to multitask calmly under pressure for a smooth operation.

Key Responsibilities:
• Greet families warmly upon arrival
• Conduct tours and assist new families
• Manage bookings, payments, and registrations
• Handle phone calls and emails attentively
• Resolve issues calmly and quickly

Requirements:
• 1 year customer service experience preferred
• Strong communication skills and positive outlook
• Organized, dependable, and tech-savvy
• Ability to maintain composure in fast-paced settings
• First Aid certification (or willingness to obtain)

Bring your energy and problem-solving skills to create a welcoming atmosphere for families!
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📌 Customer Service Representative for Families (Ontario)
🏢 Making Waves Swim School
📍 Ontario