Support critical IT operations as an IT Change Coordinator specializing in ITIL and banking. This role focuses on managing service requests and improving operational stability through effective change management processes.

Join a leading financial client as an IT Change Coordinator, where your expertise will ensure the efficiency and compliance of IT service management processes. You will collaborate with IT teams while facilitating change implementation and enhancing service workflows. This position emphasizes proactive communication and operational stability in various IT environments.

Key Responsibilities:
• Coordinate daily Change Management processes and client support
• Chair Technology Change Management meetings and document processes




• Review Change requests for completeness and compliance
• Evaluate risk and recommend mitigation strategies
• Facilitate training sessions for stakeholders and track performance metrics

Requirements:
• Experience in enterprise IT technical support
• Proficiency with ServiceNow platform
• ITIL v4 certification (v5 preferred)
• Knowledge of IT change management methodologies
• Solid communication and interpersonal skills

Enhance your career by delivering reliable technical support and improving change workflows in the financial sector.
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📌 IT Change Coordinator for Financial Services (Ontario)
🏢 BeachHead
📍 Ontario