Become a Service Support Specialist with Sensity, focusing on coaching and mentorship while advancing person-centered approaches in Hamilton and the Niagara Region. Lead and enhance service excellence while collaborating with operational teams.

This key position combines practice-based leadership and support across Supported Living and Community programs. You will guide teams to deliver consistent, high-quality service and serve as a trusted resource for Intervenors. Engaging in operational discussions, you'll contribute to workforce development and enhance service delivery across multiple programs in the region.

Key Responsibilities:
• Provide coaching and modelling for Intervenors
• Act as a trusted advisor for complex challenges




• Produce summary notes from program visits
• Equip Intervenors with tools for success
• Champion consistent training delivery across teams

Requirements:
• College diploma or equivalent in related fields
• Experience with developmental disabilities and mental health
• Proficiency in ASL or SEE communication
• Valid Class G driver’s license and vehicle access
• Successful completion of a Vulnerable Sector Police Check

Bring your leadership and coaching skills to improve service quality at Sensity.
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📌 Service Support Specialist in Hamilton (Ontario)
🏢 Sensity Deafblind and Sensory Support Network of Canada
📍 Ontario