Step into the IT realm with Foresters Financial as an IT Desk-side Technician. Support both remote and in office employees, ensuring seamless operation of their tech.

You will play a pivotal role in providing hands-on IT support, addressing complex technical challenges, and assisting in device management. This position involves onboarding, collaboration with IT teams on upgrades, and delivering end-user training focused on AI tools like Microsoft Copilot. Your ability to manage incidents effectively will be crucial to minimizing business disruption.

Key Responsibilities:
• Offer technical application support remotely and in-person
• Install and maintain PC equipment
• Identify trends in hardware issues and implement solutions




• Assist employees with Microsoft Copilot functionalities
• Create management reports on service tickets and asset management

Requirements:
• Degree in Computer Science or a related field
• 2-5 years of experience in end-user support
• Excellent communication and problem-solving skills
• Knowledge of Microsoft infrastructure and remote tools
• Certifications like ITIL V3 and Azure Fundamentals are advantageous

Help enhance the tech experience at Foresters Financial by providing top-notch support to employees.
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📌 Foresters Financial IT Technician Role (Ontario)
🏢 Foresters Financial
📍 Ontario