Function Health seeks a dedicated Team Lead for Testing Operations to enhance member experiences through streamlined processes. Play a key role in managing and optimizing healthcare testing workflows.As Team Lead at Function Health, you will be responsible for overseeing testing operations and guiding a team of Ops Associates. Your focus will be on ensuring operational excellence and managing the results lifecycle efficiently. Collaborating closely with clinical and product teams,



you will help implement cutting-edge processes to improve member satisfaction and operational performance.Key Responsibilities:- Oversee daily operational tasks for testing accuracy- Resolve member inquiries through effective triage- Analyze performance data to enhance service delivery- Identify and act on process inefficiencies- Manage team coverage for reliable operationsRequirements:- Minimum 2 years in an operations role with leadership- Background in healthcare or a related field- Strong problem-solving and analytical abilities- Excellent communication and team collaboration skills- Highly organized with a focus on detailsTake charge of testing operations at Function Health, driving innovation in healthcare delivery and member engagement.#J-18808-Ljbffr

📌 Healthcare Operations Lead: Data-Driven Efficiency - $73,000 - $77,000 A Year (Winnipeg)
🏢 Brobston Group
📍 Winnipeg