- Act as a key liaison between Finance, Sales Audit, IT development teams, external service providers, and other business stakeholders.
- Gather, analyze, document, and translate business requirements into functional system requirements and practical technology solutions.
- Review existing Finance and Sales Audit workflows, processes, controls, and reporting to identify opportunities for improvement.
- Participate in the planning and implementation of Finance and Sales Audit technology projects across a multi-brand retail environment.
- Manage smaller business-led projects through scope definition, objectives, resource planning, implementation, testing, and reporting.
- Identify opportunities to introduce AI tools, AI agents, automation, and intelligent workflows within Finance and Sales Audit processes.
- Use AI-enabled tools to support requirements gathering, process analysis, research, test planning, documentation, and business case development.
- Champion the practical adoption of AI-driven solutions that improve efficiency, reporting, controls, insights, and decision-making.
- Evaluate technology and process improvement opportunities, including business impact, cost-benefit considerations, timelines, and resource requirements.
- Develop workflows, functional specifications, process documentation, spreadsheets, reporting tools, and training materials.
- Partner with cross-functional stakeholders to design and implement business solutions that address both immediate requirements and underlying operational needs.
- Develop and enhance departmental reporting, including key performance indicators and operational measures.
- Design and support financial and operational dashboards using business intelligence tools such as Power BI, Tableau, SAP BI, or comparable platforms.




- Define and coordinate quality assurance and testing requirements with business users, IT development teams, and external partners.
- Manage the full user acceptance testing cycle, including test case development, regression testing, issue documentation, and user sign-off.
- Replicate, investigate, and document application issues and coordinate workable resolutions with appropriate technical and business teams.
- Maintain ownership of system issues through resolution and elevate usability, functionality, or performance concerns where required.
- Assist with troubleshooting across internal development teams, external service providers, business subject matter experts, and QA teams.
- Serve as a functional resource for Finance and Sales Audit applications and support user training and documentation where required.

Requirements

- Bachelor’s degree in Business, Technology, Finance, Information Systems, or a related discipline, or recognized Business Analyst certification.
- Minimum four years of Business Systems Analyst experience, ideally supporting Finance, Sales Audit, Internal Audit, or related business functions.
- Hands‑on Business Systems Analyst experience within a software development or systems implementation environment.
- Strong experience gathering and documenting business requirements, functional requirements, workflows, use cases, and testing scenarios.
- Experience supporting Finance-related technology projects, including internal and third‑party system integrations.




- Demonstrated experience managing user acceptance testing, regression testing, issue resolution, and business sign‑off.
- Robust understanding of the software development lifecycle and business systems implementation processes.

Preferred Experience

- Experience with Sales Audit or Financial Management platforms such as Lawson Financials, Oracle Xstore, Oracle Sales Audit, Medius AP, Crystal Reports, SAP BI, or comparable applications.
- Experience within retail, apparel, consumer products, or another multi‑location and multi‑brand environment.
- Working knowledge of APIs, SQL, data warehousing, and cloud‑based platforms.
- Experience using business intelligence and visualization tools such as Power BI, Tableau, or SAP BI.
- Experience with Jira, Confluence, or similar collaboration and issue‑tracking platforms.
- Strong proficiency with Microsoft Office, Visio, SQL Server tools, and related analytical applications.
- Exposure to AI tools, prompt‑based applications, AI agents, chatbots, or workflow automation within a business environment.

Corporate Culture

- $80,000 to $85,000 base salary.
- Comprehensive health and dental benefits.
- Life insurance.
- Employee merchandise discounts.
- Ongoing training and professional development.
- Career advancement opportunities within a large North American retail organization.
- On‑site parking.
- A collaborative team environment with exposure to complex retail, Finance, and technology initiatives.

This is an excellent opportunity for a Business Systems Analyst who enjoys connecting business requirements with technology and wants to play a meaningful role in modernizing Finance and Sales Audit processes within a large-scale retail organization.

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📌 Business Systems Analyst - Finance & Sales Audit (Toronto)
🏢 JRoss Recruiters
📍 Toronto