Enhance customer experiences as a Lease Portfolio Specialist at BMW/MINI Langley. Support sales teams and manage key customer engagements to maximize retention and upgrades.

This full-time position focuses on executing portfolio retention strategies and coordinating customer relationships. You'll engage with customers throughout their ownership journey, ensuring timely follow-ups and clear communication. Collaborating with the Sales Management team, you will contribute significantly to dealership objectives while maintaining accurate records.

Key Responsibilities:



• Execute defined lease and finance outreach strategies • Manage customers from initial contact through appointments • Engage with customers on lease maturity and upgrades • Coordinate smoothly between customers and sales staff • Update and maintain accurate customer activity records

Requirements: • Strong communication and organizational skills • Background in automotive sales or customer retention preferred • Familiarity with dealership CRM systems including Tekion • Ability to manage multiple relationships effectively • Comfortable in a high-pressure, performance-oriented setting

Maximize customer satisfaction and retention as you grow your career at BMW/MINI Langley. #J-18808-Ljbffr

📌 Full-Time Lease Portfolio Specialist (Winnipeg)
🏢 OpenRoad Auto Group
📍 Winnipeg