Elevate member services as a Campus Service Assistant with Gallivan & Associates. This role focuses on in-person support for student inquiries and promotes wellness programs effectively.
The Campus Service Assistant serves as a vital contact point on campus, delivering high-quality member services to students. Your daily tasks include addressing inquiries, providing education on insurance and wellness resources, and assisting with enrollment processes. You will participate in events that enhance awareness of benefit programs, ensuring members receive the best support available.
Key Responsibilities:
• Respond to inquiries via walk-in, phone, and chat
• Educate members on insurance, wellness, and claims processes




• Document interactions accurately in CRM systems
• Escalate complex issues to support coordinators
• Promote engagement through campus events
Requirements:
• Robust communication skills for member interactions
• Experience with CRM systems and customer support
• Ability to manage multiple service channels
• Knowledge of wellness and insurance programs
• Availability for training and participation in activities
Maximize service quality with your knowledge and support at Gallivan & Associates on campus.
#J-18808-Ljbffr

📌 Campus Service Assistant at Gallivan & Associates (Edmonton)
🏢 620 Gallivan & Associates
📍 Edmonton