Director, Commercial Insurance Small Business SolutionsSurrey (Head Office), BC, 9850 King George Blvd #1500, Surrey, British Columbia, CanadaJob DescriptionPosted Friday, February 13, 2026 at 8:00 AMWe’re searching for a Director, Commercial Insurance Small Business Solutions. Are you searching for current possibilities?Westland Insurance Group Ltd. is growing, and we’re looking for a collaborative and results-driven commercial insurance leader to lead our Small Business Solutions team. As Director, Commercial Small Business Solutions, you will be responsible for coaching and developing a team of Business Advisors while driving disciplined growth, strong client retention, and operational excellence across the portfolio. This role is a hybrid role based in the Surrey, BC Head Office, with travel as required.Expected Compensation:The expected hiring range for this role is $112,000 to $140,000 based on a 35-hour work week. Actual offered salary will depend on the successful candidate’s qualifications and experience, as well as market conditions for the role, and internal equity.Westland also offers a competitive annual short-term incentive program that enables employees to share in the rewards of the business and emphasizes the measures that are key to our success.Westland is committed to continuous learning where employees can grow their potential and write the stories of their careers. Financial assistance is available for approved work-related training and development programs, including courses, seminars, and conferences that support your professional growth.Discover what's possible, with Westland.The Westland story is all about growth, and that means plenty of possibility for everyone on our team. Every day, Westland proves that building a great business means taking care of communities, clients, and each other with equal commitment. As we continue to open new doors, we're inviting amazing people like you to join us.Do you thrive on developing people, strengthening client relationships, and driving consistent results through strong process discipline? Are you passionate about supporting small business clients and empowering advisors to grow and retain their books of business? If so,
join our Commercial leadership team at Westland Insurance—where expertise, relationships, and client experience come first.Why you'll love Westland:An open, flexible and welcoming workplacePlenty of opportunities to grow and learnAutonomy to drive your own successBe part of our inclusive culture, alongside an extraordinarily talented community with a wide variety of backgroundsA total rewards program that supports your financial, physical, and mental wellbeingFlexible paid Values Days to celebrate days important to youPaid Volunteer Days for employees as part of Amplifying Communities, supporting causes that matter most to our people and clientsWhy we’ll love you:5–7 years of experience in an insurance-related role, with 3–5 years of leadership experienceDemonstrated success leading teams through sales, service, and operational executionProven ability to meet business results through strong, inspirational leadershipExperience coaching, mentoring, and developing business advisors and future leadersStrong commercial lines expertise with the ability to guide advisors on relationship management and account stewardshipHigh level of personal and qualified integrity with excellent communication and interpersonal skillsExperience collaborating with cross-functional business leaders to solve complex problemsExperience supporting mergers and acquisitions considered an assetLevel 2 General Insurance License requiredIndustry designations such as CAIB, CIP, CRM, or FCIP preferredWillingness to travel as requiredOnce here, you'll:Lead, coach, and oversee a team of Commercial Small Business Advisors, driving performance and accountabilityEnsure advisors deliver consistent,
high-quality service to support strong client retentionGuide advisors in building valued client relationships and expanding their books of business through disciplined processes and effective account stewardshipPartner with the Marketing team to ensure high-quality submissions are delivered to insurance marketsWork closely with the Small Business Sales team to receive, assign, and transition new accounts into the SBS portfolioOversee team business development and operational performance, including process execution, client service, and employee engagement, retention, and developmentEngage directly with clients, prospects, and insurance partners when additional leadership support is requiredSet individual goals, provide ongoing coaching, and deliver consistent performance feedbackIdentify and develop internal talent to support succession planning within the commercial segmentCollaborate with leaders across Personal Lines, Finance & Accounting, People & Performance, IT, and other business units to deliver corporate initiativesMonitor, review, and report on key performance metrics, implementing actions to amplify success and address gapsMaintain strong industry knowledge and actively participate in professional insurance associationsTravel as required to support team members, clients, and partnersWe strive to be much more than a excellent place to work. Here, you join a collective of incredibly vibrant, purpose driven, and open-minded people. Every day, Westland proves that building a great business means taking care of communities, clients, and each other with equal commitment. You will be supported and respected for who you are and for the voice you add to the conversation. At Westland, you will feel the power of community. Westland Insurance Ltd. is an inclusive organization that values diversity in its workforce. We listen, champion equity and diversity, and create safe welcoming spaces where everyone has a voice and is free to be themselves. Westland Insurance Ltd. encourages applications from all qualified individuals and will accommodate applicants' disability-related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process. If you require a disability‑related accommodation in order to participate in the recruitment process, please contact the recruitment team by email
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📌 Director, Commercial Insurance Small Business Solutions - C$112,000 - C$140,000 A Year (Toronto)
🏢 Westland Insurance Group
📍 Toronto