Join our team at The Oak Hotel!
Are you a people-person who thrives in a fast-paced, service-focused environment?
Join our welcoming team at The Oak Hotel, where every day is a chance to create memorable guest experiences. We’re looking for a friendly, reliable, and professional Front Desk Agent to be the face of our hotel. If you love hospitality and enjoy helping others, we’d love to meet you
Key Responsibilities:
- Greet and check in/out guests efficiently and courteously
- Answer phone calls, handle reservations, and process guest requests
- Handle payments, billing, and maintain accurate guest records
- Communicate with housekeeping and maintenance to ensure guest satisfaction
- Resolve guest concerns with professionalism and a positive attitude
- Keep the front desk area clean, organized, and presentable
What We’re Looking For:
- Previous hotel or customer service experience preferred
- Strong communication and problem-solving skills
- Comfortable using computers and reservation systems
- Professional appearance and positive attitude
- Availability to work a flexible schedule, including weekends/holidays