Job Purpose: Can you work in a fast paced environment? Do you have great attention to detail? Assist processing and supporting orders and inquiries received via all channels (email, phone, portals, and chat) inside of the communicated service level expectation. .

Other Duties – As Assigned

Key Responsibilities and Accountabilities:

- Make daily outbound emails / phone calls to dealers regarding orders ready for pick up.
- Process AP invoices as required in QuickBooks Online
- Enter driver receipts in shared excel workbooks
- Enter orders in computer systems that have been received by phone, email and or portals. Compose and send email order acknowledgements back to dealers.
- Work towards providing an incredible dealer experience for all customers through anticipation and fulfillment of customer needs.
- Work with peers/accounting/management to keep all areas informed if any dealer issues.
- Maintain and update dealer account information in all systems to ensure proper alignment of processes.
- Complete trip reports with information provided

This is a work from home / flexible schedule position and requires an individual who can follow instructions & have high attention to detail, can work in a fast-paced environment, must be able to multi-task,



work alone but still be a team player with little to no supervision but can ask questions when not sure. We are looking for someone local in Midland / Penetang area.

Education and Experience:

- High School Diploma
- 1- 2 years Accounting experience
- 1- 2 years using QuickBooks online
- Proficient in Microsoft Office (Word, Excel), and Gmail an Asset.
- Bilingual speaking an asset.
- Ability to use multiple systems and screens simultaneously.

This is a work from home position.

We are committed to fair and accessible employment practices that attract and retain Associates with disabilities. This includes providing accessibility across all stages of the employment cycle. Accommodation is available upon request.

We thank you for your interest and for participating in our competition. Only those candidates selected for consideration will be contacted.

Job Types: Full-time, Permanent

Pay: $42,500.00-$47,840.00 per year

Benefits:

- Flexible schedule
- Work from home

Ability to commute/relocate:

- Midland, ON: reliably commute or plan to relocate before starting work (required)

Experience:

- Microsoft Excel: 1 year (required)
- data entry: 1 year (preferred)

Work Location: In person

📌 Customer Service / Order Entry Back Up (Midland)
🏢 Recognized
📍 Midland