Job Overview

Exhibition Hub Canada is looking for enthusiastic, outgoing, and customer-focused Temporary Part-Time Guest Service Associates to join our team in North York, ON for the duration of our exhibition season.

As a Guest Service Associate, you will help create an exceptional and memorable experience for every guest. Working in an exciting, rapid-paced, immersive environment, you will welcome and engage visitors, answer questions, support ticketing and retail operations, and assist with the day-to-day operation of the exhibition.

This is an ideal opportunity for someone who enjoys working with people, has a passion for arts and entertainment, and thrives in a dynamic, team-oriented environment.

Responsibilities

- Welcome and greet guests in a warm, friendly, and professional manner.
- Provide exceptional customer service throughout the guest experience.
- Answer guest questions and provide information about the exhibition and experience.
- Assist with guest check-in, ticket collection, ticket sales, and box office operations.
- Engage with guests and help create an immersive and enjoyable atmosphere.
- Assist with retail operations, including merchandise sales, POS transactions, restocking, and concession sales.
- Support inventory activities and maintain organized stock and retail areas.
- Assist with preparation and operation of interactive experiences, including VR equipment where applicable.
- Assist with opening and closing procedures.
- Help maintain clean, organized, and presentable guest areas.
- Maintain the cleanliness of the retail floor, replenishing and merchandise displays.
- Maintain an organized and orderly stockroom.
- Assist with receiving shipments, price tagging and processing merchandise.
- Assist with setup, breakdown, load-in, and load-out activities.
- Support guest flow and parking-related activities as required.
- Follow company policies, procedures, and safety standards.
- Communicate effectively with guests, coworkers, supervisors,



and management.
- Work collaboratively with the team to ensure smooth daily operations.
- Perform other duties as assigned to enhance the overall guest experience.

Qualifications

- Must be 18 years of age or older.
- High school diploma or GED.
- Previous customer service, hospitality, retail, entertainment, or guest-services experience is an asset.
- Excellent verbal and written, and interpersonal communication skills.
- Strong English communication skills.
- Friendly, outgoing, approachable, and professional.
- Comfortable actively engaging with guests.
- Robust teamwork and collaboration skills.
- Demonstrates a positive attitude, accountability and adaptability in a team-oriented environment.
- Ability to work effectively in a busy, fast-paced environment.
- Safety-conscious and attentive to guest needs.
- Ability to learn exhibition content and communicate general information to guests.
- Reliable, flexible, and willing to take on a variety of responsibilities.
- Previous POS or cash-handling experience is an asset.

Physical & Schedule Requirements

- Ability to stand and walk for extended periods during a shift.
- Ability to lift, push, and/or pull materials as required, including items weighing up to approximately 50 lbs.
- Comfortable working in a fast-paced and crowded environment.
- Must be available for a part-time schedule, including evenings, weekends, holidays, and special events.
- Must be available to work throughout the exhibition season.

Join Exhibition Hub Canada

If you're energetic, people-oriented, and excited to be part of an immersive arts and entertainment experience, we'd love to hear from you!

Exhibition Hub Canada is an equal opportunity employer and welcomes applications from all qualified candidates.

Pay: $19.25 per hour

Benefits:

- Flexible schedule
- On-site parking

Application question(s):

- How many years of experience in retail, hospitality or sales do you have?

Experience:

- Customer service: 1 year (preferred)

Work Location: In person

📌 Guest Service Associate (North York)
🏢 15099510 Canada
📍 North York