Charles Taylor is a highly successful global provider of professional services to the insurance industry. We are seeking an experienced Liability Claims Adjuster to join our team.

Job Summary

This role is responsible for the investigation, administration, and settlement of automobile, property and general liability claims. The right candidate must perform coverage, liability and damage analysis, maintain timely correspondence and determine the best course of action with low to medium levels of autonomy, while working closely with clients, their employees and attorneys as a moderate to experienced claims professional.

Essential Job Functions:

- Investigate new claims and initiate timely contacts with clients, their employees, claimants and legal counsel to determine appropriate actions to be taken.
- Read and comprehend insurance policies.
- Properly evaluate liability and damages, address time limit demands appropriately.
- Negotiate settlements with claimants and attorneys, and draw up contracts.
- Report to clients and excess carrier requests regarding claim status and follow through on recommended actions.
- Remain in direct compliance with company policies and procedures, including MMSEA reporting.
- Maintain active adjuster license in states where this is required.
- Maintain valid driver’s license and automobile insurance.
- Ability to utilize windows based claims systems and Microsoft type applications
- Refer claims occasionally to defense counsel, remaining directly involved in litigation claims management to reach desired outcomes and minimize expenses.
- Meet with clients and account management to conduct claim reviews. This involves account location visits to present cost reports, reserves, active claims and settlement recommendations.

Qualifications and Experience Requirements:

- Experience with handling claims in KY and TN
- 3+ years experience with GL claims
- Municipality experience a plus
- Build a working knowledge of state negligence laws (legal background helpful).
- Some experience with medical terminology is essential.




- Exceptional communication and interpersonal skills.
- Detail-oriented with strong organizational and time management skills.
- Excellent customer service and telephone skills.
- College degree is preferred.
- Meet company background hiring standards.
- Continuing education and seminars related to changing claim laws.
- Ability to work in a team environment under direct management to complete assignments.

Charles Taylor offers a competitive salary commensurate with experience and excellent perks including medical, dental, vision, life insurance and 401(K) with match. If you are seeking a career where you can achieve great things for great clients in a supportive and collaborative environment, then we may be the place for you.

Values
At Charles Taylor, our values define our identity, principles and conduct. This person will demonstrate and champion Charles Taylor Values by ensuring Agility, Integrity, Care, Accountability and Collaboration.

Equal Opportunity Employer

Here at Charles Taylor, we are proud to be an Inclusive Employer. We provide an environment of mutual respect with zero tolerance to discrimination of any kind regardless of age, disability, gender identity, marital/ family status, race, religion, sex, or sexual orientation.

Our external partnerships and the dedicated work we do in promoting a transparent and fair recruitment and selection process all contribute to the successful, inclusive, and diverse culture and environment which we are proud to be a part of at Charles Taylor.

About Charles Taylor
Charles Taylor is an independent, global provider of claims solutions, insurance management services and technology platforms for all property and casualty markets, including commercial property, workers’ compensation, and auto/liability. We offer complex loss adjusting, technical services, third-party administration, and managed care programs with specialization in catastrophic, aviation, energy, and marine claims. With over 100 years of expertise at our core, we offer a comprehensive suite of solutions across all lines of business to help our clients manage risk.

📌 Liability Claims Adjuster Remote CST/EST (Canada)
🏢 Charles Taylor
📍 Canada