Job Overview

We are seeking a dynamic and organized Medical Secretary/Receptionist to join our healthcare team. In this vital role, you will serve as the first point of contact for patients and visitors, ensuring a smooth and welcoming experience. Your energetic approach will help manage front desk operations, coordinate appointments, and handle administrative tasks efficiently. This position offers an exciting opportunity to contribute to quality patient care while utilizing your office and medical administrative skills in a fast-paced environment.

Duties

- Greet patients and visitors warmly, creating a positive first impression for the practice
- Manage multi-line phone systems to schedule appointments, answer inquiries, and direct calls appropriately
- Verify patient information, insurance details, and update electronic medical records using systems
- Schedule, reschedule, and confirm patient appointments with precision and professionalism
- Handle incoming and outgoing correspondence, including faxes, emails, and mail
- Maintain organized patient files and ensure confidentiality of sensitive medical information
- Assist with administrative tasks such as billing support, data entry, and inventory management in the office

Skills





- Proficiency with electronic medical records systems
- Solid knowledge of medical terminology to accurately communicate with healthcare providers and patients
- Experience working as a dental receptionist or in a dental office setting is highly desirable
- Prior medical or dental office experience that demonstrates familiarity with front desk operations
- Excellent organizational skills with attention to detail in managing schedules and records
- Ability to operate multi-line phone systems efficiently in a busy environment
- Effective communication skills to interact confidently with patients, staff, and healthcare professionals

Join us to be part of a dedicated team committed to delivering exceptional patient service! Your enthusiasm and expertise will help create a welcoming atmosphere where patients feel cared for from the moment they walk through the door.

PLEASE NOTE: A college diploma and EMR proficiency are assets. We are looking to hire someone for part-time hours at the moment, and eventually phase to full-time. Hiring urgently. Please contact [email protected] with inquiries.

Pay: $18.00-$20.00 per hour

Benefits:

- On-site parking

Work Location: In person

📌 Medical Secretary/Receptionist (North York)
🏢 Thorncliffe Health Centre
📍 North York