Looking to hire a Medical Receptionist/ Office administrator to join our team at Tottenham Diagnostic Imaging. Looking for a candidate to provide exemplary customer service with patients and clients in person and over the phone.

DUTIES AND RESPONSIBILITIES:

Technical

·Greet patients & collect billing information

· Input patient information into Velox system, check valid Health card number.

· Collect monies for 'pay direct' billing & provide receipts

· Obtain previous reports to be given to technologists with requisition

· Assist with filing and purging responsibilities

· Make bookings according to guidelines & provide preparation instructions

· Ensure confidentiality

· Follow-up on any missing information. Ex: missing doctor billing number, fax or telephone number.

· Redirect phone calls to appropriate parties

· Record verbal orders

· Provide verbal and faxed reports

· Follow up on OHIP rejects

Customer Service/Problem Solving

·Ensure that duties and responsibilities are prioritized and handled with accuracy and speed in order to effectively meet clients' needs





· Promote a positive image of them selves

· Interact with internal and external clients in a professional manner

· Assume responsibility for handling requests and inquiries

· Utilize effective problem solving techniques

· Maintain professional appearance and conduct

·Comply with all relevant safety regulations (i.e. - WHMIS, evacuation, infection
control, clinic safety manual)

· Keep current with certifications, where appropriate (WHMIS, 1st aid, etc.)

· Maintain a clean, secure and orderly work environment

· Complete occurrence/incidents report(s), as required

POSITION REQUIREMENTS:

Education/Experience

· Office Administration Health Services

· Medical terminology

· Computer experience

Pay: $18.00 per hour

Benefits:

- On-site parking

Ability to commute/relocate:

- Tottenham, ON: reliably commute or plan to relocate before starting work (required)

Work Location: In person

📌 Medical Receptionist (Canada)
🏢 Tottenham Diagnostic Imaging
📍 Canada