Inclusion without Exception

Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to create a workforce that reflects the societies we operate in. Our continued commitment to Culture and Diversity is reflected in our people stories across our workforce and implemented through equitable workplace policies and processes.

Tata Consultancy Services (BSE: 532540, NSE: TCS) is the technology partner of choice for industry-leading organizations worldwide. Since its inception in 1968, TCS has upheld the highest standards of innovation, engineering excellence and customer service.

It has set an aspiration to become the world's largest AI-led technology services company and is enabling its clients to transform themselves across the full AI stack, from infrastructure to intelligence.

Rooted in the heritage of the Tata Group, TCS is focused on creating long term value for its clients, its investors, its employees, and the community at large. With a highly skilled workforce spread across 56 countries and 194 service delivery centers across the world, the company has been recognized as a top employer in six continents. With the ability to rapidly apply and scale new technologies, the company has built long term partnerships with its clients. Many of these relationships have endured into decades and navigated every technology cycle, from mainframes in the 1970s to artificial intelligence today.

Desktop Engineer

Required Skills & Experience

Core Desktop Technologies

- Good years of End User Computing (EUC) and Desktop Support experience.

- Solid expertise supporting:

o Windows 10/11

o macOS

o Microsoft 365





o Endpoint Computing Technologies

o Virtual Desktop Infrastructure (VDI)

Endpoint Management

- Microsoft Intune

- Microsoft Endpoint Manager

- SCCM/MECM

- Active Directory

- Entra ID (Azure AD)

- Group Policy Administration

Virtual Desktop Technologies

- Azure Virtual Desktop (AVD)

- Citrix Virtual Apps & Desktops

- VMware Horizon

- Remote Desktop Services

Application Support

- Microsoft Office 365

- Outlook

- Teams

- VPN Clients

- Enterprise Business Applications

- Browser and Plugin Support

Infrastructure Knowledge

- Wi-Fi Connectivity

< div>• LAN/WAN Fundamentals

- DNS and DHCP Basics

- Printing Services

- Authentication and Access Management

- Endpoint Security Controls

IT Service Management

- Incident Management

- Problem Management

- Request Fulfillment

- Knowledge Management

- Service Transition Support

- Change Management

Tools

- ServiceNow

- JIRA

- Microsoft Intune

- SCCM/MECM

- Active Directory

- PowerShell

- Microsoft 365 Admin Tools

Preferred Qualifications

- Experience supporting Banking and Financial Services environments.

- Expertise in large-scale desktop migrations and device refresh programs.

- Microsoft Modern Desktop Administrator certification.

- ITIL Foundation certification.

- Experience supporting global enterprise user communities.

- Knowledge of endpoint security and compliance requirements.

Thank you for your interest in TCS. Candidates that meet the qualifications for this position will be contacted within a 2-week period. We invite you to continue to apply for other opportunities that match your profile.

Location

Montreal, PQ

Job Function

TECHNOLOGY

Role

Engineer

Job Id

428162

Desired Skills

Windows | Desktop | Office 365

📌 Desktop Engineer (Canada)
🏢 TATA Consultancy Services
📍 Canada