FRONT OF HOUSE FLOOR MANAGER — MINIMUM TWO YEARS OF RESTAURANT SUPERVISORY OR MANAGEMENT EXPERIENCE

Teddy’s Restaurant & Deli was founded in 1980 and has been an institution in Oshawa for over 40 years. We grind our beef in-house, slow-cook our meats overnight and bake our own pies. We take pride in our food, our service and the relationships we have built with generations of customers.

WHAT ARE WE LOOKING FOR?

We are seeking a dependable, motivated floor manager who leads by example and takes pride in creating a welcoming experience for every guest.

The successful candidate will have strong communication and leadership skills, follow systems and procedures, and remain calm and organized during busy service. You should be comfortable directing a team, handling customer concerns professionally and holding staff accountable while maintaining a positive workplace culture.

This is a hands-on role. We are looking for someone who stays active on the floor, supports servers and hosts, and steps in wherever needed to keep service running smoothly.

WHAT TO EXPECT

You will work 44 hours per week, with two days off each week, two weeks of vacation per year and a 45-minute break per eight-hour shift. Evening and weekend availability is required.

You will be supported by the General Manager, Lead Front of House Manager and owner,



along with several supervisors who help oversee daily service. Teddy’s has an established management structure that provides clear direction, teamwork and support.

JOB RESPONSIBILITIES

- Lead daily front of house operations and maintain a visible presence on the floor.
- Coordinate servers, hosts and support staff to keep service organized and productive.
- Monitor seating, table turnover and service timing to ensure guests receive prompt, attentive service.
- Handle guest questions, concerns and complaints with professionalism and care.
- Communicate with the kitchen regarding order accuracy, timing and special requests.
- Train and coach staff on service standards, menu knowledge and restaurant procedures.
- Coordinate staff sections, breaks and shift duties based on service needs.
- Ensure the dining room, service stations and guest areas remain clean, organized and ready for service.
- Oversee opening and closing procedures, cash handling and end-of-shift reconciliation.
- Uphold workplace safety and restaurant policies.
- Maintain a respectful, supportive workplace culture and address issues promptly.
- Communicate staffing, maintenance and operational concerns to ownership.

Job Type: Full-time

Pay: $45,000.00-$50,000.00 per year

Work Location: In person

📌 Floor Manager (Canada)
🏢 Teddy's Restaurant & Deli
📍 Canada