We are looking for an enthusiastic and passionate clinic administrative assistant to oversee all the reception operations and administrative work of the clinical staff and patients.

Responsibilities:

- Responsible for daily operating procedures such as client bookings, sales, inventory, customer service, billing, therapists requirements.
- Scheduling and shifts of the administrative staff
- Assigning and delegating the task to the staff as needed
- Delivering optimal patient experience regarding products and services offered
- Tracking expenses and revenues, bills, transactions, invoices, third party payment tracking, and deposits
- Maintaining the smooth flow of the clinic
- Facilitating acquiring of new clientele and maintaining loyal clienteles
- Sending letters and faxes to the other health care providers
- Coordinating with adjusters and insurance companies
- Strategies to improve the growth of the clinic
- Ensuring a warm and welcoming environment for the clients and staff




- Ability to meet the vision and mission of the clinic

Skills/Qualifications

- Motivated, problem solver, strong attention to details, organized
- Ability to work in a fast-paced environment
- Strong written and verbal communications skills
- Team building approach
- Experience with customer service, marketing, and business development
- Physiotherapy Office/Clinic Management: 1+ years (Required)
- Experience using Electronic Medical Records (JANE SOFTWARE)
- Experience with WCB, MVA and Extended Health Care billing and booking procedures

Job Type: Full-time

Pay: $16.00-$25.00 per hour

Benefits:

- Extended health care
- Flexible schedule
- In office parking

Experience:

- Physiotherapy Clinic: 1 year (required)
- Jane EMR software: 1 year (required)

Work Location: In person

📌 Administrative Assistant (Full-time) (Edmonton)
🏢 Fraser Physiotherapy
📍 Edmonton