We are seeking an experienced, motivated, dynamic and highly organized Operations and Production Administrator to join or growing team in Burlington Ontario.

We are looking for an ambitious, flexible, organized and performance-driven team player who wants to grow with the company and thrives in a role that combines operations/ production coordination, customer service, logistics and administrative responsibilities.

In this vital role, you will serve as the gatekeeper of our office operations, ensuring smooth daily functions and providing exceptional support to staff, suppliers, business partners and customers alike. You’ll be coordinating with plants, customer and business partners to ensure our products and engineered systems are delivered accurately and on time. You’ll coordinate production schedules and order flow, logistics, supply chain and communication with confidence to ensure a smooth and efficient operation. This position is ideal for someone that is confident, detail-orientated, and comfortable managing multiple priorities.

Position Details

Salary: $55,000–$65,000 per year, based on experience and abilities

Schedule: Full-time, Monday to Friday

Location: Burlington Ontario, In office

Key Responsibilities

Operations and Office Administration

- Review and process incoming customer purchase orders
- Provide customers with timely updates on order status, shipment schedules, and invoicing
- Oversee invoicing (using Quickbooks), on-time shipments, and logistics coordination.
- Ensure system data accuracy and integrity; Maintain the confidentiality of sensitive information.
- Manage office supplies and inventory as needed, ensuring necessary materials are available.
- Provide general administrative support, including electronic filing, data entry, and document preparation.
- Act as a liaison between production, distribution, internal departments, vendors, management and customers

Production Administration





- Coordinate production work order flow for plants and facilities; Serve as a main point of contact and communication bridge between different departments
- Handle multiple project orders simultaneously
- Maintain project and production schedules and prioritize tasks effectively to meet customer needs
- Collaborate with plants and internal teams (sales, ops, accounting, supply chain) to resolve project and production issues
- Coordinate internal and external meetings as required

Compliance & Continuous Improvement

- Adhere to Eltherm’s Key Values and Code of Conduct
- We embrace and encourage a continuous improvement mindset in all processes.

Basic Required Qualifications

- Minimum 3 years’ experience working in a manufacturing and distribution environment in a similar role
- Strong administrative and coordination experience, paying attention to detail and ability to follow through on tasks independently with minimal supervision
- Excellent Excel skills; must be comfortable entering and managing detailed information within spreadsheets
- Excellent written and verbal English communication skills (and ability to write clear, professional and grammatically correct emails)
- Strong organizational and problem-solving abilities
- Ability to communicate effectively with employees at difference levels of the organization, including management, vendors, customers, production, and warehouse staff
- Comfortable working in a fast-paced environment and handling multiple priorities
- Must be authorized to work in Canada without company sponsorship.

Preferred Additional Qualifications:

- Technical Background is beneficial (in electrical/ mechanical field)
- Project Management Experience

What We Provide:

- A competitive compensation package
- Comprehensive medical, dental and vision coverage
- Three weeks vacation and additional company holidays
- A structured training and development program
- Life insurance
- Opportunity for career development/growth within a rapidly growing business

Pay: From $55,000.00 per year

Perks:

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Work Location: In person

📌 Operations and Production Administrator (Canada)
🏢 Eltherm Canada
📍 Canada