Position Profile

Searching to fill a position at our busy Family Health Organization (5 physicians) for the role of a part-time medical office administrator to cover for a short term leave, with a potential to turn into full-time status.

Responsibilities

- EMR experience (Telus PS Suite considered an asset)
- Operating a high paced multi-line phone system. Take messages, provide general information; greet and direct patients; answer routine inquiries; maintain log of inquiries as required.
- Must be able to communicate effectively with patients and supervisors of all levels while maintaining patient confidentiality and medical ethics dealing with patient care.
- Booking appointments into scheduling system using the appropriate process for differing treatments and patients and confirming upcoming appointments.
- Scanning and posting results and consultation notes
- Referral follow ups with specialist offices
- Responding and acting on doctor's messages
- Faxing, filing and record keeping
- Greet,



register and direct patients to examination rooms
- Handling uninsured bills and payment transactions as needed

Qualifications

- Minimum 1 year of MOA experience
- Previous experience with Telus PS Suite (EMR) considered an asset
- Robust knowledge and use of Computers and Google Suite (Drive, Word, Excel, Email)
- Strong word processing and/or data entry skills
- Excellent written and verbal communication skills
- Ability to understand and follow specific instructions and procedures

Please submit your resume and cover letter in PDF format. We thank all those who apply but only those selected for further consideration will be contacted.

Pay: $18.00-$20.00 per hour

Flexible language requirement:

- French not required

Application question(s):

- Have you worked with Telus PS Suite EMR before?

Experience:

- Medical office experience: 1 year (preferred)

Work Location: In person

📌 Medical Office Administrator (Canada)
🏢 Thornhill Family Physicians
📍 Canada