Job Overview

Join our energetic hospitality team as a Night Auditor, where your energetic and detail-oriented approach will ensure smooth overnight operations at our hotel. In this vital role, you will be the first point of contact for guests arriving during the night shift, providing exceptional guest services while maintaining the security and integrity of the property. Your proactive attitude and multilingual skills will help create a welcoming environment, ensuring guests feel valued and cared for throughout their stay. This paid position offers an exciting opportunity to develop your hospitality career while working in a lively, fast-paced setting.

Duties

- Greet and assist overnight guests with check-in and check-out procedures, ensuring a seamless experience
- Manage multi-line phone systems to handle guest inquiries, reservations, and internal communications with professionalism and courtesy
- Monitor security cameras and conduct routine safety inspections of the premises to uphold security standards
- Prepare detailed shift reports, including financial transactions, guest logs, and incident documentation
- Respond promptly to guest requests or concerns, demonstrating excellent customer service and phone etiquette




- Balance daily financial transactions accurately and reconcile accounts to ensure data integrity
- Support front desk operations by handling guest inquiries in multiple languages, fostering an inclusive environment

Experience

- Previous hotel or hospitality experience is highly preferred, especially in front desk or night audit roles
- Strong customer service skills with a focus on guest satisfaction and hospitality excellence
- OPERA PMS
- Experience operating multi-line phone systems and managing guest services at the front desk
- Knowledge of hotel security procedures and basic accounting or financial reconciliation skills
- Excellent communication skills with an energetic approach to problem-solving and guest engagement

This role is perfect for motivated individuals eager to thrive in a vibrant hospitality environment. If you are passionate about delivering outstanding service while ensuring safety and operational efficiency during overnight hours, we invite you to apply!

Pay: $18.00-$21.00 per hour

Expected hours: 16.0 – 24.0 per week

Benefits:

- On-site parking

Work Location: In person

📌 Night Auditor (Canada)
🏢 Holiday inn express & suite Airport Trail
📍 Canada