Overview
We are seeking a dynamic and customer-focused Sales Associate to join our retail team. The position is for weekends with flexible on-site shifts (Saturdays and Sundays, 11am to 6pm). The ideal candidate will possess excellent communication skills, some knowledge of wine, and the ability to provide exceptional customer service. This role offers an exciting opportunity to engage with customers, demonstrate products, and contribute to a positive shopping experience.
Duties
- Greet customers warmly and assist them in finding products that meet their needs
- Conduct product demonstrations and explain features to enhance customer understanding
- Upsell additional products or services to maximize sales opportunities
- Operate POS systems efficiently for transactions, including cash handling and cashiering duties
- Maintain merchandising standards and organize product displays to attract customers
- Manage inventory levels and ensure shelves are stocked appropriately
- Provide excellent customer service by addressing inquiries, resolving issues, and ensuring satisfaction
- Utilize communication skills to inform customers about promotions, current arrivals, and store policies
Skills
- Some knowledge of wine and/or spirits
- Strong organizational skills for merchandising and inventory management
- Proficiency with POS systems, cash handling, and basic math skills for transactions
- Excellent communication skills
- Strong customer service
- Time management skills to prioritize tasks during busy periods
- Ability to upsell products tactfully while maintaining a positive customer experience
- Knowledge of merchandising techniques and retail operations is preferred