Customer Service Manager (Canada)

Customer Service Manager (Canada)

08 Sep
|
USED CAR SALES
|
Canada

08 Sep

USED CAR SALES

Canada

Job Overview

Service Manager

We are an established, family-owned and operated, award-winning dealership in business for over 30 years, specializing in premium and exotic vehicles. We are seeking an experienced, organized, and customer-focused Service Manager to oversee vehicle repairs, maintenance, and service operations.

Responsibilities

- Manage repairs and maintenance for dealership inventory.
- Diagnose service needs and coordinate work with mechanics, body shops, vendors, and suppliers.
- Source, price, and order OEM and aftermarket parts.
- Review estimates, negotiate pricing, and control repair costs.
- Track repair timelines and follow up with vendors.
- Inspect completed work to ensure vehicles meet dealership standards.
- Communicate with customers about repairs, costs, timelines, warranties, and service issues.
- Work with the sales team to prioritize vehicles for sale or delivery.
- Maintain accurate service records, invoices, and vehicle histories.
- Assist with vehicle inspections, movement, deliveries, and dealership operations.
- Help resolve problems quickly and support the sales floor when needed.





Qualifications

- Experience in automotive service, dealership operations, or a related field.
- Strong knowledge of vehicle maintenance, repairs, and automotive parts.
- Experience working with mechanic and body shops.
- Excellent communication, customer service, and negotiation skills.
- Strong organization and ability to manage multiple vehicles and projects.
- Detail-oriented, professional, and comfortable in a rapid-paced environment.
- Valid driver’s license and clean driving record.
- Ability to work independently and as part of a team.
- Experience with luxury, premium, or exotic vehicles is an asset.

Why Join Us?

- Work with an award-winning team
- Join a respected, established independent dealership.
- Competitive compensation based on experience.
- Benefits available.

If you are knowledgeable about cars, organized, dependable, and committed to quality, we would like to hear from you. Apply today

Pay: $60,000.00 per year

Work Location: In person

📌 Customer Service Manager (Canada)
🏢 USED CAR SALES
📍 Canada

Reply to this offer

Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.

Subscribe to this job alert:

Get the latest job offers by email for: customer service manager (canada) / canada

Subscribe to this job alert:

Get the latest job offers by email for: customer service manager (canada) / canada