Join Our Team at Northstar Ford in Calgary!

Northstar Ford is on the lookout for a passionate and dedicated individual to join our growing Parts Department in Calgary, Alberta!

We’re looking for a customer-focused and organized Parts Counter/Wholesale Specialist to join our team! You’ll play a key role in supporting both retail and wholesale customers, ensuring they get the right parts quickly and accurately.

At Northstar, every interaction—whether with a customer or a coworker—reflects our core values and shared vision. We believe in creating exceptional experiences, and our Parts team plays a critical role in making that happen.

Our vision is that “We, the people of Northstar are passionately committed to keeping our customers’ keys in their hands as many minutes a year as possible in order to live their lives.”

If you’re ready to be part of a forward-thinking team where your work truly matters, we’d love to hear from you.

Pay - $26 to $31 per hour dependent on experience

Responsibilities:

- Assist wholesale and retail customers in person, by phone, text, and email with parts inquiries and orders
- Provide accurate information on part prices, applications, functions, and warranties
- Manage and track inventory, restock parts, and process special orders as needed
- Coordinate wholesale deliveries and organize orders for shipment between locations
- Build and maintain robust relationships with wholesale clients through follow-up and exceptional service




- Support the Service Department by picking and delivering parts to technicians
- Participate in regular stock counts and help keep inventory records accurate
- Promote parts specials, accessories, and service programs to customers
- Maintain a clean, organized, and efficient parts area

Requirements:

- High school diploma or equivalent
- 1–2 years of experience in automotive parts or sales
- Strong customer service and communication skills
- Skilled, dependable, and team-oriented attitude
- PBS experience considered an asset
- Experience with Electronic Parts Catalogs (EPC) and inventory systems
- Knowledge of automotive systems and parts
- Valid driver’s license

Excellent benefits plan that includes Health and Dental, Disability and Pension.

We thank all candidates for their submission however only those selected for an interview will be contacted.

Job Types: Full-time, Permanent

Pay: $26.00-$31.00 per hour

Benefits:

- Company events
- Company pension
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Application question(s):

- Do you currently reside in Calgary or the surrounding area? If not, are you prepared to commute or relocate for this position?

Experience:

- Automotive Parts: 1 year (required)
- Customer service: 2 years (required)

Licence/Certification:

- class 5 driver's license (required)

Work Location: In person

📌 Automotive Parts Counter/Wholesale Specialist (Canada)
🏢 NORTHSTAR AUTO GROUP
📍 Canada