Take the lead as an Account Director at DEPT® focusing on operational success and client management across North America. This role combines teamwork and client engagement in a hybrid work environment. As part of DEPT®'s Global Studios team, you will manage operational functions for embedded accounts in Toronto and beyond.

Your role will demand a proactive approach in client servicing while ensuring efficient onboarding and team integration. With your ability to foster solid client connections, you will oversee contract management and operational compliance. Key Responsibilities:

- Ensure revenue protection through effective client management
- Act as primary operations lead for North American accounts
- Collaborate on recruitment and integration of talent




- Define and implement operational processes for expansion
- Identify growth opportunities within existing accounts Requirements:
- Experience in a digital agency or consultancy environment
- Strong resource management and SOW structuring skills
- Proven ability to build client relationships and resolve issues
- Highly organized with a focus on effective delivery
- Thrives in fast-paced, structured settings Shape client satisfaction and operational effectiveness at DEPT® by leading from Toronto.

📌 Account Director - Operations at DEPT® (Toronto)
🏢 DEPT
📍 Toronto