At Academy, our Account Director role is all about leading the charge for our clients' success and being a role model for the Accounts department through growing, developing and mentoring the team. We are looking for someone who embraces the messy path to excellence, can manage multiple projects while keeping the big picture in focus, and loves to be part of a collaborative team. This is a senior role at the agency reporting to the VP, Client Services, and requires 8 - 10 years of experience and a proven ability to deliver across a variety of categories and creative mediums.

On a day-to-day basis, the Account Director will be responsible for: Client Management Build and maintain strong, long-lasting relationships with senior clients by understanding their high level business objectives, needs, and challenges. Production, Influencers, always-on social content, paid media and activations) Client mapping of the business inclusive of swot analysis, understanding KPIs, tracking performance, and strategically providing guidance to clients on how Academy’s service offering can support their business goals Coordinate with internal teams, such as creative, strategy, and production, to ensure timely and successful delivery of campaigns. Monitor campaign performance in collaboration with internal teams.

Being on top of the latest trends for social and the client's landscape Project Management Oversee the planning, scheduling, and execution of projects. Manage budgets, track project timelines, and ensure all deliverables meet our high standards and client expectations. Ability to effectively and collaboratively work on multiple projects in different phases of the production or creative process.

Financial Management





Manage multi-million dollar book of business across multiple clients Manage client clients by scoping project effectively and ensuring equitable distribution of support across agency, production and partnership needs Strong ability to develop scoping and budget documents and manage estimates versus actuals to deliver programs on time and within budget. Working closely with finance team members to project revenue and track project progress. Collaborate with finance and business teams in building processes, workflows and finding efficiencies Demonstrate an ability to spearhead projects that consist of heavy production, both traditional paid media and digital/social media content creation Work directly with Producers on estimates, timelines, contracts, legal and more for smooth and effective asset creation Work directly with agency partners, vendors and contractors on asset/content delivery People Management Demonstrate strong leadership skills and team management skills with ability to supervise, delegate, and mentor team members Managing and leading direct reports and junior team members; Collaborating with VP Client Services to provide growth plans, feedback, mentorship and guidance through learning opportunities Comfortable providing real-time guidance and direction to working team members Assisting with scoping, pitches and onboarding new clients to the organization 8+ years of advertising agency experience in an account management related role ~ Excellent communication skills, including with senior level executives ~ Willingness to travel and be on-site for client meetings/events/activations as needed (weekends included as needed) ~ Because you believe social-first work can be smart, strategic, and creatively world-class.

📌 Account Director - Support (Toronto)
🏢 Socket.dev
📍 Toronto