Advertised as : Client Account Manager Role but actual role title is Project Manager I Location: 75 Eglinton Ave E, Midtown Toronto, ON M4P 3A4- Remote Contract: Regular, Full time Education : Travel Requirements: TP is a worldwide leader in client experience management and contact center business process outsourcing. With more than 500,000 employees, development of an efficient and responsible hybrid organization, combining work-from-home and on-site solutions, with around 50% of employees now working remotely. Flexible - We believe in results We are hiring a Client Account Manager to join our team in partnership with one of the fastest-growing companies in social media: Pinterest!

In this role, you’ll support our client’s Enterprise Sales Team with account management activities and play an instrumental role in driving the success of their advertising solutions. This is your chance to grow your career, make a global impact, and earn a competitive salary! This is a primarily remote role with occasional in-office days for training, team connections and business needs—if you’re looking for flexibility, this is for you.

Annual Base

Salary at CAD $75,000. Partner & Client Management Build and nurture strategic partnerships by supporting campaign performance, optimizations, and opportunities, collaborating with internal teams to achieve partner goals. Support client engagements by deeply understanding business objectives and delivering tailored, consultative solutions for shared success.

PreSales and Strategic Planning (Executed at the direction of client account managers & sellers) Contribute to RFPs, participate in client meetings, and conduct account planning and research with project managers. Develop media plans and campaign strategies using internal tools and data for sizing, targeting, budget, and the right measurement approach. SFDC pipeline creation and management for upsell and expansion opportunities.

Campaign

Setup, Management, and Optimization Define campaign programs, support kick-off calls, and manage creative asset review and approval.



Support the measurement team to set up studies, track campaigns, and effectively communicate performance to clients. Optimize campaigns with Pinterest tools, driving conversions through retargeting, high-intent targeting, and data-driven adjustments.

Strategic

Growth and Data Insights Understand partner goals, translating data into actionable insights and compelling narratives to guide successful campaign strategy. Leverage client budgets and market insights to deepen overall client engagement on Pinterest.

Performance

Tracking & Reporting Take ownership of regular reporting: deliver trackers to monitor pacing and performance changes and provide visibility into live campaigns through weekly and end-of-campaign reports. Ensure all reporting aligns with agreed-upon KPIs and deliverable expectations, clearly communicating performance insights to internal teams and partners. 2-3 years experience in marketing, advertising, Enterprise or the digital industry. ~ Experience in search, display, customer data, and ads measurement. ~ Excellent analytical skills, with a clear ability to optimize and upsell media campaigns based on media performance across paid, owned, and earned channels. ~ Demonstrated experience building and managing relationships with business and marketing leaders within client or agency organizations; Bachelor’s degree in Business Administration or equivalent experience. ~ Established career path supported by self-assessments, virtual training, and guided curriculum that allow for vertical and horizontal growth through our multiple lines of business. ~ Paid 5 weeks of training and nesting and 4 weeks of ticketing, 2 weeks annual leave. ~ Continuous learning through progressive training that is specific to your tenure and skills. ~ Competitive salary with incentive programs ~ Medical and Dental benefits, Employee Family Assistance Programs, Rewards & Recognition programs. Fixed schedule Monday to Friday, 9 hrs shift from 9 AM to 6 PM.

Candidates are advised to be within travel distance from our primary locations: Teleperformance welcomes and encourages applications from people with Disabilities.

📌 Account Manager - Creative Services (Toronto)
🏢 Tp
📍 Toronto