Account manager Are you a results-driven leader with a passion for operations management and client relationships? Do you thrive in a dynamic environment where your contributions have a direct impact on operational performance and customer satisfaction? GardaWorld is looking for an Account manager to join our Protective Services team.

As an Account manager , you will be responsible for managing and optimizing service contracts for a diverse portfolio of clients across multiple industries. As a trusted business partner, you will play a key role in operational performance, client retention, and the continuous improvement of service delivery. Your leadership, strategic mindset, and customer-focused approach will enable you to contribute directly to the success of both your clients and the organization.

Full-time position with job stability Comprehensive benefits package, including group insurance, RRSP, corporate discounts, and more Key Responsibilities of the account manager: Develop and maintain a thorough understanding of client accounts, service contracts, and technical specifications. Manage the operational and administrative aspects of client contracts, including cost control, overtime management, and accounts receivable follow-up. Identify, analyze,



and resolve operational and contractual issues by implementing effective, strategic solutions that support business objectives.

Conduct regular client site visits and build strong, long-term skilled relationships. Deliver exceptional customer service while serving as the primary point of contact for assigned accounts. Coach, support, and mentor Operations Coordinators, fostering collaboration and professional development within the team.

Promote

GardaWorld's products and services by identifying opportunities to expand existing client relationships.

Qualifications and Skills for the account manager: Bachelor's degree in Business Administration, Management, Finance, or a related field. Minimum of 3 to 5 years of experience in a similar account management, operations management, or client services role. Proficiency with Microsoft Office applications.

Strong organizational skills with the ability to manage multiple priorities simultaneously. Excellent analytical, planning, and problem-solving abilities. Bilingualism (English and French) is required to effectively support our English-speaking clientele.

This posting is for a position that is currently vacant within the organization. #

📌 Account Manager - Creative Services (Toronto)
🏢 GardaWorld
📍 Toronto