General Position Overview The Account Manager is an outside sales position responsible for selling HMM’s transportation services to customers within the designated geography. The primary responsibility is to develop customer business relationships both with the existing account base and develop new accounts in order to secure business for the import/export trade lanes as assigned. Functions also include negotiating contracts/rates, problem solving and handling daily account requests.

An Account

Executive is responsible for reporting market and account activity to the sales manager as well as meeting weekly sales targets and other Key Performance Indicators (KPIs) that are set by Regional Management.

The Account

Executive is expected to maintain a professional image at all times that best represents HMM.

Essential Job

Functions/Duties Outside sales calls Customer contact in all face‑to‑face and non‑facing manners Verbal and written communications with both internal colleagues and external customers Rate and service contract management work with pricing and trade group Ensure service contracts are managed and updated properly with inside sales representatives Review weekly KPIs and performances to ensure maximum lifting and revenue for the accounts Attend weekly meetings and prepare weekly preplans and post‑plans Promptly submit all business‑related expenses Prepare market reports weekly or as required Pursue past‑due accounts and work with the finance/accounting group Perform other duties as assigned Qualifications and Essential Skills Enthusiastic and passionate with a willingness to assist others Strong business acumen Positive attitude toward assisting customers Strong desire to work independently while collaborating with a team Excellent verbal and written communication skills internally and externally Sales background preferred; understanding of the sales cycle essential Well organized and able to prioritize work with good follow‑through Goal‑oriented and persistent in pursuing opportunities Good problem‑solving skills and attention to detail Understanding of basic negotiations dynamics Basic understanding of business and sales/marketing essential Knowledge of international business and global trade useful Knowledge of ocean shipping (import or export) extremely helpful Proficiency in MS Office; knowledge of CRM and other TMS software a plus Valid driver’s license and car meeting company standards Willingness to travel outside the territory if required Education and Experience High School diploma or GED required; Bachelor’s degree in business, sales, marketing, global logistics, or maritime preferred At least 2 years of customer‑facing outside sales experience Preferably 3‑5 years of sales experience with ocean carriers, global logistics, or international trade Environment / Equipment / Physical Demands Work performed in an office workplace with moderate noise level; require standing, sitting, walking, computer use, and occasional force to lift up to 20 lbs Position subject to management assignments of essential or non‑essential duties at any time Travel may range from 0‑20% depending on territory Benefits The pay range listed for this position is the anticipated starting salary or wage range, and the final offered rate will be based on individual merit and the relative compensation of employees in similar positions. HMM employee benefits include highly subsidized individual and family insurance coverage (medical, dental and vision), term life and disability insurance, 401(k) employer matching contributions, paid holidays, and up to 10 vacation days and six sick days in the first year. HMM provides equal employment opportunities without regard to race, color, religion, sex, national origin, disability, or other legally protected characteristics.

We will consider qualified applicants with criminal histories in a manner consistent with legal requirements. HMM participates in the E‑Verify program.

📌 Account Manager / Sales Manager Service Management (m/w/d) (Vancouver)
🏢 HMM America
📍 Vancouver