08 Sep
|
Young With Solutions
|
Greater Toronto Area
08 Sep
Young With Solutions
Greater Toronto Area
About the Role
We’re hiring an Account Manager to own the end-to-end client relationship with our agency.
You’ll coordinate a team of specialists, Creator Specialist, Media Buyer, Shop Specialist, without executing their work directly, keeping a close enough eye on each function to catch issues before they reach the client.
What You’ll Do
- Own the client relationship from onboarding through delivery through renewal
- Coordinate your pod of specialists toward one client outcome, spotting when something’s off without doing the work yourself
- Coordinate your team of specialists toward one client outcome, spotting when something’s off without doing the work yourself
- Run the weekly rhythm, consolidate specialist reports into one clear client narrative every Monday
- Keep clients ahead of problems instead of reacting to escalations
- Hold commercial guardrails on margin, pricing, and offers (set limits, no need to build the model)
- Own: client outcomes, leadership, performance narrative, strategy & briefs, creative intelligence distribution, content review, weekly reporting, and retention awareness
What We’re Looking For
- Client/account management experience — ideally marketing agency or client-services background where you owned the relationship, not just supported it
- Evidence of coordinating multiple workstreams or specialists toward one outcome, not solo IC work
- Commercial literacy — comfortable discussing margin, KPIs, or revenue impact from your own experience
- Solid written communication; proactive, not reactive
Success in This Role Looks Like
Clients are confident, onboarded quickly, and delivery runs smoothly, without escalation.
📌 Account Manager (Greater Toronto Area)
🏢 Young With Solutions
📍 Greater Toronto Area