Posted Date: April 4, 2023 Edomey Janitorial &

• Building Services has been a Canadian leader in retail and commercial cleaning for the last 16 years. Starting as a small family‑owned and operated business in Burnaby BC in 2006 to offering full-service janitorial and building maintenance across Canada today. We attribute our success to staying true to our core values of Service, Motivate, Respect, and Connect. As we continue to grow, we are looking to hire a Hybrid Account Specialist for Edomey Family! You will be taking care of a mixed client portfolio of all sites travelling across Canada. Reporting to the Director you will be taking care of the day-to-day operations of the accounts and sites that are in your designated portfolio. Site Visits

• Conducting site visits at store locations within your region ensuring compliance with safety and customer service standards Account Management

• Creating and fostering solid relationships with key clients and store managers. Handling all complaints or issues in a prompt and timely fashion ensuring utmost satisfaction at all times Handling all personnel issues for the hourly Cleaners at your sites for both internal and subcontractors including; scheduling, conflicts, hiring, training, performance management, and disciplinary action Managing operational activity planning,



directing, organizing, and controlling all activities in assigned locations ensuring full completion of the scope of work. Monitoring and managing client specific KPIs to ensure they are met or exceeded Ensure Owner Operators have a full understanding of the contract scope of work. Providing coaching and performance management including issuing warnings as required Financial Administration

• Managing invoice control, budget, profit and reconciliation of all accounts on a monthly, quarterly and annual basis Experience delivering client-focused solutions to customer needs, with a demonstrated ability to communicate and connect Possess the ability to work with multiple software platforms and applications Intermediate computer skills including Outlook, Word, and Excel, ability to create and edit reports as required Demonstrated dependability with the ability to work flexible hours, be available for communication at all times, and travel (possible overnights and weekends required) Subject matter expert in commercial cleaning including, but not limited to trash removal; stone care; upholstery cleaning Competitive Wages are offered as per industry standards iPad, Cell Phone and Computer provided

📌 Account Services Representative - night shift (Vancouver)
🏢 Edomey Janitorial u0026 Building Services
📍 Vancouver