If you are looking for a career that offers professional growth, a positive work environment with team morale and camaraderie, a team that supports each other to impact the growth and success of their company and allows our clients to age in the comfort of their homes while helping them keep and gain their independence, Senior Helpers of Surrey is the company for you. individuals who enjoys organizing schedules for best coverage, recordkeeping, problem-solving, and customer service will love this job are encouraged to apply! Why Work for Senior Helpers?
Great
Place to Work® Certified—91% of our employees say Senior Helpers is a outstanding place to work. Task Variety—We provide an engaging workday that uses your various skill sets to avoid monotony Maintain all scheduling of caregivers and respond to situations where scheduling conflicts, emergencies and/or “call-outs” arise. The company schedule must be complete three days before all scheduled shifts.
Track and record in company software for all scheduling changes. in computer software.
uses initiative and good judgment to reach quality decisions. Coordinate shift back-fill activities in the event of caregiver tardiness or absences. Works in conjunction with supervisor in resolving complaints, incidents, and injuries.
What We’re Looking For Our Scheduler to Have: High School Diploma or equivalent (GED) is required, Associate’s degree preferred Previous experience in customer service preferred Must have experience using telephones with multiple lines, multi-task on several calls and maintain professionalism and patience within a fast‑paced environment Excellent problem-solving and creative-solution abilities We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state and local news #