Role: AMS PLM Support Analyst

Work location: Montreal, QC (Hybrid)

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Act as first point of contact for problem resolution and resolve key systemic production issues

Support daily PLM and Configuration Management Application Multisite issues

Recent users onboarding to PLM and Configuration Management Applications

Support end users on PLM and Configuration Management applications

Create application user training material following specification definition

Document FAQs for repetitive user issues

Document test cases for system integration testing and UAT

Work on PLM and Configuration Management Applications integration issues

Required Skills

- 2+ years direct experience with PLM and Configuration Management Applications (3DExperience or Teamcenter or Windchill) and supporting L1/L2/L3 issues. Knowledge of PLM Processes (Lifecyle, approvals, configuration management)
- Expertise in Workflows, project and Access Management is a plus.




- Daily User and admin support of PLM and Configuration Management Applications.
- Documentation experience to create documents and User training manuals is must.
- PLM & Configuration Management experience in Aerospace is a plus
- Support users in the Americas region as required
- Good analytical skills with expertise in overall PLM & configuration Management Applications process to solve end user issues
- Should have solid teamwork skills and able to work in open team setting
- Knowledge of PLM, configuration management and knowledge of Aerospace & Defence domain is preferred.

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Key Responsibilities:

Support activities including incident resolution (level 2 and 3), root cause analysis / problem management, preventive and corrective maintenance.

What are the Mandatory skills and skill proficiencies required for this position?

"PLM Analysis skills (2/5)

AMS Support (3/5)"

📌 AMS PLM Support Analyst (Montreal)
🏢 Recutify
📍 Montreal