Explore a meaningful career as an Analyst in Fraud Dispute Management with National Bank. Help clients resolve transaction disputes while safeguarding their financial interests. In this full-time position, you will manage calls from clients challenging transactions on their accounts and provide thorough support.

Your role will involve analyzing suspicious activities and building solid connections with clients and colleagues alike. Join a compassionate team making a real impact in fraud prevention. Key Responsibilities:

- Answer client calls about disputed transactions
- Provide ongoing support throughout the dispute process
- Analyze transactions for fraud detection purposes
- Establish trust with clients and work teams
- Direct clients to specialists when necessary Requirements:
- High school diploma needed
- Relevant experience in customer service is beneficial
- Strong judgment in client support situations
- Communication skills that foster relationships
- Attention to detail and results-driven mindset Bring your dedication to customer advocacy to the Fraud Dispute team at National Bank.

📌 Analyst in Fraud Dispute Management (Montreal)
🏢 Banque Nationale du Canada
📍 Montreal