Gateway Toyota is looking for anExperiencedAppointment Coordinator .
The Service Coordinator is responsible for guiding the customer through the maintenance scheduling process for the repair of their vehicle. Our company is looking for a customer centric individual who is passionate about building relationship with our customers.
Job Duties:
- Answer phone calls and book customers vehicles in.
- Work with customers to understand their needs.
- Work with customers to answer questions or concerns.
- Do reminder and follow up phone calls.
- Additional duties assigned.
Successful Candidates Possess:
- Ability to work in a team and possesses strong interpersonal skills with an upbeat and engaging attitude.
- Ability to problem solve and high attention to detail.
- Loves a fast pace workplace.
- Computer skills and understanding of technology.
- Experience with Reynolds and Reynolds software considered an asset.