Company Description Hôtel Universel Montréal is a well-established hotel located in the Greater Montreal Metropolitan Area, welcoming guests for business, leisure, and events. The hotel offers comfortable accommodations, modern amenities, and attentive service to provide a convenient and pleasant stay. Team members work in a dynamic environment with a solid focus on guest satisfaction and operational excellence.

Joining Hôtel Universel

Montréal means contributing to a professional, collaborative atmosphere that supports both guest experience and staff development.

Role Description The Auditeur(trice) de nuit – réception is a full-time, on-site role based at Hôtel Universel Montréal in the Greater Montreal Metropolitan Area. This role involves managing front desk operations during night shifts, including welcoming guests, handling check-ins and check-outs, and responding to guest inquiries and requests. The night auditor is responsible for performing daily financial and administrative audits, reconciling accounts, and preparing reports for management.

Additional tasks include answering phone calls, managing reservations, ensuring lobby and reception areas remain orderly, and addressing any guest issues with professionalism and discretion.



The role requires close collaboration with other hotel departments to ensure safety, security, and a high standard of guest service throughout the night.

Qualifications

- Strong customer service and communication skills, with the ability to interact courteously and effectively with guests and colleagues.
- Proficiency in receptionist duties and clerical skills, including managing check-ins/check-outs, reservations, and basic administrative tasks.
- Professional phone etiquette and comfort handling multiple calls, inquiries, and requests during night shifts.
- Previous experience in hotel reception or front office, ideally with night audit responsibilities, is an asset.
- Ability to work independently, stay organized, and maintain accuracy while performing financial and administrative audits.
- Basic knowledge of hotel management or reservation systems and standard office software (e.g., email, spreadsheets).
- Availability to work overnight schedules on a consistent basis and to adhere to hotel policies and procedures.
- Fluency in French and English is highly beneficial; additional languages are an advantage.

📌 Auditeur(trice) de nuit - réception (Montreal)
🏢 Hôtel Universel Montréal
📍 Montreal