Automotive Accounting Software Onboarding Specialist Calgary Headquarters, 4041 128 Ave SE, Calgary, Alberta, Canada Posted Friday, August 7, 2026 at 6:00 AM Full time, Permanent Accounting Experience v10 Apex Onboarding &

• Adoption Specialist – Accounting PBS has been transforming how people buy and service cars for almost 40 years, becoming the third largest Dealership Management System(DMS) provider in North America. Each month, hundreds of new users join our platform, which helps dealerships manage sales, service, inventory, and accounting. What sets us apart is how we treat our customers - as partners, innovators and friends. The v10 Apex Onboarding &

• Adoption Specialist is responsible for delivering effective training and transition support to customers on the PBS v10 Apex Software. This role focuses on helping customers successfully deploy and adopt PBS v10 Apex within their dealership operations, ensuring users gain the knowledge, confidence, and engagement needed to incorporate the software into their daily workflows. Through virtual training sessions, the v10 Apex Onboarding &

• Adoption Specialist supports customers throughout implementation and beyond, with a focus on driving product adoption, reinforcing best practices, and ensuring customers retain and apply what they have learned long after implementation. The v10 Apex Onboarding &

• Adoption Specialist will develop a thorough understanding of all software modules, and support customers throughout the deployment and adoption process. This role will focus on the Accounting silo of our software.



Support customers in improving operational efficiency and workflow consistency through effective use of PBS v10 Apex Learn and develop an understanding of all areas of the PBS v10 Apex software and the process for training customers on the PBS v10 Apex software Assist customers with the deployment, transition, and adoption of PBS v10 Apex, helping integrate the software into daily dealership operations Deliver virtual training sessions to customers within assigned module(s) Drive product adoption by reinforcing best practices, encouraging engagement, and helping customers fully utilize PBS v10 Apex capabilities Follow up with customers post-training to support retention, adoption, and long-term success with the software Identify gaps in customer usage or understanding and provide guidance to improve confidence, efficiency, and overall adoption Maintain a positive relationship with customers, identifying customer needs and ensuring they are being met Responds to internal and external training requests in a timely manner Willingness to commit to an ongoing system of education and cross-training 1-2 years’ experience in a car dealership environment preferred, with a focus on accounting operations ~ Strong computer skills are required, including proficiency in Microsoft Office Suite (Outlook, Word, Excel). The ability to quickly learn and adapt to new software tools is essential! ~ Excellent communication skills, including presentation and public speaking ~ Excellent customer service skills and phone etiquette ~ High School Diploma Professional Development – Continuous training, industry certifications, and clear pathways for career advancement.

Travel

Opportunities - Travel to locations across Canada, the U.Comprehensive health benefits - Medical and dental coverage to support your well-being.

Paid Time

Off – Generous PTO to help you recharge and maintain work-life balance. Employee recognition - Regular appreciation programs and performance-based incentives Competitive annual base salary Up to $4,800 per year in product certification bonuses Additional performance incentives

📌 Automotive Accounting Software Onboarding Specialist (Calgary)
🏢 PBS Systems
📍 Calgary