Embrace the chance to work with Avee Health as a Customer Support Specialist in Langley, BC—centered on enhancing patient experiences through dedicated, on-site support across various platforms. As part of our operational team, you will engage with patients to resolve their inquiries through phone, email, and in-person interaction.
Your role will include providing assistance in booking appointments while working closely with medical and operational teams to improve patient outcomes. A detail-oriented mindset will help maintain accurate records and workflows. Key Responsibilities:
- Engage patients via phone, email, and face-to-face
- Facilitate appointment bookings and service support
- Resolve daily operational issues with understanding
- Collaborate to improve internal processes and patient care
- Keep accurate records aligned with operational workflows
Requirements:
- Compassionate and skilled communication skills
- Background in customer or healthcare support
- Multitasking abilities in a dynamic environment
- Comfortable using CRM software and Microsoft Office
- Must live in British Columbia for on-site participation
Utilize your customer support capabilities to enhance access to healthcare at Avee Health.
📌 Avee Health Customer Support Specialist Role (Langley)
🏢 AVEE
📍 Langley