*Bilingual Customer Care Representative — 100% Remote (Quebec City)

*Bilingual Customer Care Representative — 100% Remote (Quebec City)

08 Sep
|
Recruit Action
|
Quebec City

08 Sep

Recruit Action

Quebec City

Bilingual Customer Care Representative — 100% Remote Join to apply for the *Bilingual Customer Care Representative — 100% Remote role at Recruit Action inc. *Bilingual Customer Care Representative — 100% Remote Join to apply for the *Bilingual Customer Care Representative — 100% Remote role at Recruit Action inc.

Bilingual Customer Care

Representative — Remote Exciting remote opportunity in the insurance industry for a bilingual professional with solid administrative and communication skills. Support disability program operations, manage client intake, and deliver top-tier service across Canada. Flexible shifts, national scope, and potential for extension. 12-month contract with the potential for permanent employment.

- Full-time position: 37.50 hours per week.
- Weekday schedule with occasional overtime may be required.
- Rotational shifts between 8:00 AM and 8:00 PM EST. Provide administrative support including preparing template letters, updating data, and managing office supply needs.
- Assist with basic client reporting and ad hoc projects. Post-secondary education.
- 2+ years of experience in administration, clerical work, or a related field.
- Previous experience in a high-paced customer service environment.
- Bilingual in English and French to support clients in both languages.
- Proficiency with Microsoft Office Suite (Excel, Word, etc.).
- Strong customer focus with active listening skills.
- Nice to Have: Familiarity with medical terminology.




- Nice to Have: Background in IT support or experience in an information center.
- Occasional overtime may be required. AP-2504511) provides recruitment services through quality support and a personalized approach to job seekers and businesses. Employment type Full-time Job function Customer Service Sign in to set job alerts for “Customer Care Representative” roles.

Customer Experience

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📌 *Bilingual Customer Care Representative — 100% Remote (Quebec City)
🏢 Recruit Action
📍 Quebec City

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